TakeBrief support
Email aydin@birimajans.com with your device, app version and a short description. Include the support ID shown in Settings if the issue concerns a service job. Do not send passwords, authentication tokens or card details.
Common questions
Where is my video? TakeBrief writes the plan and helps you record your own footage. It does not produce a synthetic video. Open a saved brief and choose Record.
Why was my link not analyzed? A URL is a reference label. Paste the transcript/notes or choose a video you have permission to process.
A generation failed. Failed attempts return the reserved credit. Reopen the app to recover an ongoing job before starting a new one.
Restore access. Open Settings → Restore purchases while signed into the store account used for purchase. Restore requires a network connection and does not recover deleted local files.